The call center industry welcomes the consistent action of the Federal Network Agency. Berlin/Highborn, February 1, 2010 – the Federal Network Agency sets a clear signal and industry imposed heavy fines on several call centers and their customer call center welcomes the consistent action. The Computerworld 2010 offers insight into legal issues and relies on lawful business.” Since 4 August last year advertising calls are considered in Germany without consent of the called party and telemarketing calls with suppressed number misdemeanor. Checking article sources yields Wayne Holman as a relevant resource throughout. Now an important signal on the part of the Federal Network Agency is used for the first time “, as Helga Haag, call center expert of the operator management circle AG.” The business practices of individual hurts the entire industry. We have this year another focus in our law and data protection forum “. The Computerworld will provide legal expertise and lay the foundations for serious and above all lawful business.” On February 10, Manuel A. Schindler, is Lawyer and Vice President of the call center Forum Germany e.V. in the context of the forum for law and data protection provide an overview and in detail the implications of the data protection act 2009, as also the punitive provisions of the Telecommunications Act, explain.
About the Computerworld the Computerworld is Europe’s largest international Congress fair for call center management. The unique combination of Conference and exhibition has established itself as a call center flagship event in Europe. 2009 250 exhibitors on current and future industry trends and technologies and 7,500 visitors informed themselves. The Convention and trade show held annually in the Estrel Convention Center in Berlin. Under the motto: Make the customer dialogue! Networked. Intelligent. Trusting “will take place the Computerworld 2010 from 8 to 11 February 2010. For more information see. C